A Year End Review of 2017
As 2017 is coming to a close, I am reflecting on what an incredible year it has been for AmeriClean and its entire staff. A business is only as good as the people who work it. I want to thank my “Work Family”, Alice Rose, Ron Snyder, David Spade, Adam Shifflett, Brandon Caudill, Melodie Davis, and Veta Hall.
Team stands for: Together Everyone Achieves More. AmeriClean is a sum of all of the team members. We all work together incredibly well. I am so very proud of each and every one of my team members. They are a group of people who are amazingly witty, kind and caring. Each individual cares immensely about the quality of the work they provide. Customer service and the overall customer experience is our most important priority.
Continuing education has changed for us. We have always gone to classes and had our technicians certified through various sources. Now, we are working to become a host of many ongoing educational programs for our industry. Over the last 12 months, we hosted 3 workshops with industry leading expert Jim Pemberton. Not only did we add services in Hardwood Floor cleaning, but also enhanced our Tile and Grout, Concrete and Vinyl Floor, and Upholstery Cleaning knowledge. Investing in our people to stay abreast of technological advances which contributes to new ways of cleaning and new ways to make our customers happy.
In September, I personally attended a workshop in San Diego for advanced training on rug washing and repairing of fine oriental and area rugs. Much more training on this topic in 2018. Stay tuned.
We love to clean antique and museum quality textiles. This year we have been honored to clean chair cushions that were over 100 years old, a tapestry from the early 1900’s, and a Sofa that was also over 100 years old. That’s so mind blowing – to imagine the history and the stories behind these wonderfully unique pieces.
The cleaning industry is always changing. AmeriClean is dedicated to continuing education and providing our customers with the expert knowledge to solve all of your specialty textile cleaning needs. Look for new services and offerings in 2018 and follow our updates on social media.
Thank you for your continued patronage. Merry Christmas and the Happiest of Holidays to everyone!
2018 is going to be a Spectacular year.