I love supporting local business so I thought I'd give this company a try. One never knows when it comes to carpet cleaning so it was like here goes.... I could not be more satisfied with them. Very responsive, professional, friendly and listened about my carpet issues. We have a senior dog and 20 year old carpet. Hesitant to replace until our sweet girl crosses so I prayed this would clean and freshen. Boy it looks like the day we moved in. Fresh, hard stains gone! Gave it a few days to see if they'd creep back but nothing yet. I will for sure use them again. And it is was done at a reasonable price too! Highly recommended!